NetSuite is a cloud-based ERP platform that integrates finance, CRM, inventory, ecommerce and more into a single unified system.

How long does NetSuite implementation typically take?

Implementation projects generally range from three to six months, depending on the complexity and customisation requirements.

Which industries does DWR support with NetSuite?

DWR supports a variety of sectors including manufacturing, wholesale distribution, professional services, food and beverage, and more.

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Solutions
NetSuite Standard industry Editions
NetSuite Starter Edition
Streamline operations, financials, and inventory for small businesses.
NetSuite Financials First Edition
Manage financials, reporting, and compliance for growing businesses.
NetSuite Nonprofit Edition
Manage donors, grants, and financials for nonprofit organizations.
NetSuite Food and Beverage Edition
Manage manufacturing, distribution, and compliance for food businesses.
NetSuite Software & Technology Edition
Manage subscriptions, billing, and revenue recognition for tech firms.
NetSuite Professional Services Edition
Handle project management, billing, and resource allocation for services.
NetSuite Retail Edition
Integrate POS, inventory management, and enhance customer experiences.
NetSuite Wholesale Distribution Edition
Manage supply chain, inventory, and order fulfillment for distributors.
NetSuite Manufacturing Edition
Oversee production planning, supply chain, and shop floor efficiency.
DWR Customised NetSuite Editions
NetSuite ERP Solution for NDIS Providers
Australia's Leading Cloud-Based Solution for NDIS Providers
NetSuite for Mobile Networks
NetSuite is an all-encompassing business management platform designed to optimize every facet of your mobile network enterprise.
NetSuite for Internet Service Providers
The #1 Cloud ERP for Internet Service Providers
NetSuite for Telecommunications
The #1 Cloud ERP for Telecommunications Providers
NetSuite for Hospitality
NetSuite is the #1 Cloud ERP for Hospitality Groups
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NetSuite Integration by DWR
Connect your entire tech stack for seamless data flow and unified operations.
NetSuite Optimisation by DWR
Transform your adequate NetSuite into an exceptional business platform.
NetSuite Implementation by DWR
Turn your patchwork of systems into one unified business platform.
NetSuite Development and Customisation
Make NetSuite work exactly how your business works.
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Keep your NetSuite investment performing at peak efficiency with expert technical support
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NetSuite for Food Service Industry: Improving Supply Chain Management
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FAQS

DWR Consulting

General

How much does NetSuite cost in Australia?

NetSuite pricing in Australia starts from approximately $1,000 AUD per month for basic implementations, though your actual investment will depend on several factors unique to your business requirements. As Australia's leading NetSuite implementation partner with over 15 years of experience, DWR Consulting helps businesses optimise their NetSuite investment by recommending only the modules and user licences you actually need.

The total cost of ownership includes your subscription fees, implementation costs, and any customisations required for your Australian business operations. DWR Consulting provides transparent pricing consultations to help you understand the full investment required for your specific NetSuite solution, including considerations for GST compliance, Australian banking integrations, and local regulatory requirements.

What is included in the price of NetSuite?

Your NetSuite subscription provides comprehensive value with all essential services included:

Complete software hosting on Oracle's secure, Australian-compliant cloud infrastructure
Automatic bi-annual upgrades ensuring you always have the latest features and security patches
Ongoing maintenance with no additional fees for bug fixes or performance improvements
Core platform access including the base financials, CRM, and eCommerce capabilities
Standard integrations and API access for connecting to other business systems
Mobile application access for iOS and Android devices
Data backup and disaster recovery with Australian data sovereignty options
99.5% uptime SLA guarantee

DWR Consulting helps Australian businesses maximise this value through expert implementation and ongoing optimisation services, ensuring you leverage all included features effectively.

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Is NetSuite suitable for small, medium or large companies?

NetSuite scales effectively across all business sizes, from Australian startups to ASX-listed companies. DWR Consulting has successfully implemented NetSuite for:

Small Businesses (1-50 employees): NetSuite's entry-level solutions provide enterprise-grade capabilities without the traditional ERP complexity, perfect for Australian SMEs ready to move beyond MYOB or Xero.

Medium Businesses (50-500 employees): The sweet spot for NetSuite, where Australian mid-market companies benefit from sophisticated functionality without the overhead of traditional tier-1 ERPs like SAP or Oracle EBS.

Large Enterprises (500+ employees): NetSuite OneWorld supports complex, multi-entity operations with thousands of users globally while maintaining the agility that larger ERPs often lack.

With over 15 years implementing NetSuite across Australia, DWR Consulting understands how to configure the platform optimally for each business size, ensuring you only pay for the functionality you need while maintaining room for growth.

What is NetSuite ERP software?

NetSuite is the world's leading cloud-based Enterprise Resource Planning (ERP) system, built on Oracle's robust database infrastructure and specifically designed for growing small to medium enterprises (SMEs) in markets like Australia. As a comprehensive business management suite, NetSuite integrates three core application pillars:

Financial Management - Complete accounting, financial planning, and reporting capabilities compliant with Australian accounting standards
Customer Relationship Management (CRM) - Full customer lifecycle management from lead to cash
eCommerce Platform - Unified B2B and B2C commerce capabilities with real-time inventory synchronisation

NetSuite OneWorld extends these capabilities for Australian businesses operating internationally, supporting multiple subsidiaries, currencies (including AUD), tax jurisdictions, and compliance requirements across different countries. Having evolved from Oracle's NetLedger platform, NetSuite maintains exceptional strength in accounting, order management, and inventory control - critical functions for Australian businesses.

DWR Consulting's expertise ensures your NetSuite implementation leverages all relevant modules while maintaining cost-effectiveness, whether you need standard NetSuite Enterprise or the full OneWorld capabilities for international operations.

Is NetSuite a hosted (on demand) service?

Yes, NetSuite is a true cloud-native, Software-as-a-Service (SaaS) solution delivered entirely through secure web browsers. This on-demand model means:

No on-premise infrastructure required
Automatic updates without downtime
Access from anywhere with internet connectivity
Reduced IT overhead and maintenance costs
Enterprise-grade security managed by Oracle
Compliance with Australian data sovereignty requirements

DWR Consulting ensures your NetSuite implementation leverages all cloud benefits while addressing any specific security or compliance requirements for your Australian business.

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Who will provide my NetSuite support?

Australian NetSuite customers benefit from multiple support tiers:

DWR Consulting Support Services: As Australia's premier NetSuite partner with 15+ years of experience, DWR Consulting offers:

Local Australian-based support team understanding local business requirements
Functional and technical expertise across all NetSuite modules
Proactive system optimisation and health checks
Rapid response times with deep platform knowledge
Strategic guidance for continuous improvement

NetSuite Direct Support:

Standard telephone and email support included in subscription
Premium support packages for priority response
24/7 emergency support options
Global support network with follow-the-sun coverage

DWR Consulting often acts as your first line of support, escalating to NetSuite only when necessary, providing faster resolution times and local expertise that NetSuite's global support cannot match.

What does the cost of NetSuite include?

Your NetSuite subscription investment encompasses:

Core Platform Elements:

Cloud hosting and infrastructure (Oracle data centres with Australian presence)
Platform maintenance and security updates
Bi-annual feature releases and improvements
Standard technical support during business hours
Mobile application access
API and integration capabilities
Training resources and documentation

Not Included (Additional Investment):

Implementation services (where DWR Consulting's expertise delivers value)
Custom development and advanced configurations
Third-party application integrations
Premium support packages
Additional storage beyond standard allocation
Advanced training and certification programmes

DWR Consulting provides transparent guidance on total investment requirements, ensuring no surprise costs throughout your NetSuite journey.

Is there a limit on the number of NetSuite users I can have?

NetSuite places no artificial limits on user numbers - the platform scales seamlessly from single-user implementations to organisations with thousands of users across multiple countries. This unlimited scalability makes NetSuite ideal for growing Australian businesses that don't want to be constrained by user-based licensing restrictions.

DWR Consulting helps optimise your user licensing strategy, recommending the right mix of full, employee centre, and other user types to minimise costs while ensuring everyone has appropriate access. We also assist with role-based security configuration to maintain data integrity as your user base expands.

See our guide on how to prepare teams for a Netsuite Demonstration.

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What happens to NetSuite if my ISP goes down?

NetSuite provides multiple contingency options for Australian businesses:

Primary Backup Options:

NetSuite Mobile Apps: Full-featured iOS and Android applications work over 4G/5G networks
Mobile Hotspot Backup: Tether to mobile devices for temporary connectivity
Offline Client: Limited offline functionality for critical operations (requires setup)

Business Continuity Planning:

Redundant internet connections (recommended for mission-critical operations)
Mobile device access for key personnel
Documented manual procedures for extended outages

DWR Consulting assists in developing comprehensive business continuity plans ensuring your operations remain resilient regardless of connectivity challenges.

Is NetSuite PCI DSS Compliant?

Yes, NetSuite maintains full PCI DSS (Payment Card Industry Data Security Standard) compliance, essential for Australian businesses processing credit card transactions. NetSuite's compliance includes:

Annual third-party security audits
Encrypted data transmission and storage
Tokenisation of sensitive payment data
Role-based access controls
Comprehensive audit trails
Regular security updates and patches

DWR Consulting ensures your NetSuite implementation maintains PCI compliance while optimising payment processing workflows for Australian payment methods and gateways.

Does NetSuite have an uptime guarantee?

NetSuite maintains a 99.5% monthly uptime Service Level Agreement (SLA), translating to maximum 3.6 hours potential downtime per month - though actual availability typically exceeds 99.9%.

Monitoring Resources:

Real-time status: https://status.netsuite.com/
Planned maintenance windows (usually weekends, Australian time)
Proactive notifications for any service impacts

DWR Consulting helps Australian businesses plan for continuity, including offline capabilities and mobile backup options to ensure business operations continue even during rare outage events.

What is the recommended bandwidth (internet speed) for each NetSuite user?

NetSuite operates efficiently on standard Australian business internet connections. Minimum requirements:

Basic Operations: 500Kbps per concurrent user (easily supported by modern ADSL2+)
Optimal Performance: 1-2Mbps per user for smooth experience
Heavy Usage: 3-5Mbps for users running complex reports or large data imports

Most Australian NBN business plans comfortably support multiple NetSuite users. DWR Consulting can assess your current infrastructure and recommend optimisations for the best NetSuite performance.

What are the benefits of NetSuite for Australian businesses?

NetSuite delivers transformative benefits specifically valuable for Australian organisations:

Operational Excellence:

Single source of truth: Real-time data across all departments eliminates silos and spreadsheet chaos
Cloud-native architecture: No capital expenditure on servers or IT infrastructure, ideal for Australian businesses prioritising OpEx over CapEx
Cost-effective ERP solution: Significantly lower TCO compared to SAP, Microsoft Dynamics GP, or traditional Oracle implementations

Financial Strength:

World-class financial management: Built on proven Oracle NetLedger foundation with full Australian tax and compliance support
Multi-dimensional reporting: Analyse performance by location, department, class, or custom segments while maintaining a clean Chart of Accounts
Australian compliance ready: GST, BAS, STP, and other local regulatory requirements built-in

Flexibility & Scalability:

Extensive customisation options: Configure workflows, fields, forms, and records through intuitive GUI or powerful SuiteScript
User-empowered reporting: Advanced saved searches enable any user to create custom reports without IT involvement
Modular architecture: Start with core modules and add capabilities as you grow, paying only for what you use

Global Capability with Local Expertise:

Multi-entity support: Manage multiple Australian subsidiaries or international operations from one system
Multi-currency transactions: Handle AUD and foreign currency with real-time exchange rates
Localised for Australia: Including Australian bank feeds, payment formats, and tax compliance

DWR Consulting's deep NetSuite expertise ensures Australian businesses realise these benefits quickly through proven implementation methodologies and local market knowledge.

What is the term of a NetSuite licence?

NetSuite operates on a flexible annual subscription model with terms ranging from one to three years. Most Australian businesses choose between:

Annual contracts: Maximum flexibility with year-to-year commitment
Three-year agreements: Lock in pricing and potentially negotiate better terms

DWR Consulting advises on the optimal contract structure based on your growth projections and budgetary requirements, helping negotiate favourable terms with NetSuite while ensuring flexibility for your changing business needs.

What are the benefits of a multi-year NetSuite contract?

Multi-year NetSuite agreements offer significant advantages for Australian businesses:

Financial Benefits:

Price protection: Lock in current rates for up to three years, avoiding annual increases
Potential discounts: Negotiate better rates with longer commitments
Budget predictability: Fixed costs assist with financial planning and forecasting

Strategic Advantages:

Vendor stability: Demonstrates commitment for better support and attention
Implementation flexibility: Longer runway for phased rollouts and optimisations
Negotiation leverage: Better position for additional modules or users

DWR Consulting leverages our 15+ years of NetSuite partnership experience to negotiate optimal multi-year terms for Australian clients, balancing commitment with flexibility for your growing business needs.

For expert NetSuite consulting and implementation services in Australia, contact DWR Consulting - your trusted NetSuite partner with over 15 years of proven success.

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Our Company

DWR is a multi-award winning NetSuite Solution provider with over 15 years of experience in helping our clients, select, solution, implement and maintain their NetSuite platform.

Our Services

NetSuite Project Rescue by DWR

NetSuite Integration by DWR

NetSuite Optimisation by DWR

NetSuite Implementation by DWR

NetSuite Development and Customisation

NetSuite Support by DWR

Explore NetSuite

NetSuite Starter Edition

NetSuite Financials First Edition

NetSuite Nonprofit Edition

NetSuite Food and Beverage Edition

NetSuite Software & Technology Edition

NetSuite Professional Services Edition

NetSuite Retail Edition

NetSuite Wholesale Distribution Edition

NetSuite Manufacturing Edition

Get In Touch

Phone: 1800 197 403
Email: info@dwr.com.au
Sydney
Level 3, 44 Chippen St, Chippendale, NSW, 2008
Melbourne
11 Wilson St, South Yarra, VIC, 3141

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