Industry Solutions

NetSuite for Restaurant Groups & Food Service

Scale Your Restaurant Group, Franchise, or Food Business with Confidence

Scaled Operations
Consolidate Operations
Operational Complexity
Growth Potential

The Challenges Crushing Restaurant & Food Service Providers

Multi-Location Operational Chaos

Each venue operates independently with different systems, making it impossible to get consolidated reporting, standardise processes, or maintain consistent quality across locations.

Supply Chain & Inventory Nightmares

Managing ingredients across multiple locations, dealing with perishables, tracking lot numbers for food safety, and coordinating deliveries becomes exponentially complex as you grow.

Franchise Management Complexity

Tracking royalties, managing franchise compliance, consolidating reporting across franchisees, and maintaining brand standards requires systems that most food businesses don't have.

Financial Visibility Gaps

You can't get real-time profitability by location, struggle to identify which venues or menu items drive profit, and lack the financial controls needed for sustainable expansion.

Compliance & Traceability Requirements 

Food safety regulations, lot tracking, expiry date management, and supplier compliance create administrative burdens that manual systems can't handle efficiently.

How NetSuite Transforms Restaurant & Food Service Delivery

Unified Multi-Location Management

One system for all venues and operations. Consolidate financial reporting, standardise processes, and maintain real-time visibility across every location, from individual restaurants to complex franchise networks.

Advanced Restaurant & Food Service Supply Chain

Complete ingredient-to-plate traceability. Manage perishable inventory, automate reorder points, track lot numbers for compliance, and optimise purchasing across all locations to reduce waste and ensure quality.

Franchise & Multi-Entity Operations

Streamlined franchise management from a single platform. Handle royalty calculations, franchise compliance tracking, consolidated reporting, and inter-company transactions while maintaining individual location autonomy.

Real-Time Financial Performance

Know exactly what's profitable and what isn't. Get venue-by-venue profitability analysis, menu item performance tracking, and real-time financial dashboards that show where to focus growth efforts.

Food Safety & Compliance Automation

Automated compliance and traceability. Built-in lot tracking, expiry date management, supplier compliance monitoring, and food safety reporting that keeps you audit-ready without manual administration.

Recipe & Production Management

Consistent quality at scale. Standardised recipes, production planning, yield tracking, and quality control processes ensure every location delivers the same experience your brand promises.

Client Success

Solotel - Premium Hospitality Group

Challenge: Tracking financial performance and operational efficiency across multiple bars and restaurants with fragmented systems.

Solution: NetSuite implementation with integrated financial and operational management capabilities.

Results:

  • Consolidated financial and operational management for multiple venues
  • Improved cost control to enhance profitability
  • Real-time insights into bar and restaurant performance
  • Streamlined operational workflows for venue management
  • Enhanced ability to scale operations across new locations

Chatime - National Franchise Network

Challenge: Maintaining inventory accuracy, managing rapid expansion, and ensuring consistent quality across franchise locations with inadequate systems.

Solution: NetSuite implementation with integrated inventory management, supply chain optimisation, and real-time franchise reporting.

Results:

  • Centralised inventory management across all franchise locations
  • Improved supply chain visibility for timely ingredient deliveries
  • Real-time reporting to track franchise performance and growth
  • Reduced stockouts and wastage through better forecasting
  • Successfully scaled operations to support rapid expansion

V2 Food - Plant-Based Manufacturing

Challenge: Managing inventory, production scheduling, and supplier collaboration as demand for plant-based products exploded.

Solution: NetSuite with powerful inventory management, production planning, and supply chain optimisation tools.

Results:

  • Improved forecasting to reduce raw material waste
  • Enhanced collaboration with plant-based ingredient suppliers
  • Optimised production scheduling to meet growing demand
  • Real-time inventory visibility for faster decision-making
  • Supported sustainability goals with efficient supply chain management

NetSuite Restaurant & Food Core Capabilities

/01

Multi-Location Inventory Management

Real-time inventory tracking across all venues, automated reorder points for perishables, lot and batch tracking for food safety, and centralised purchasing to optimise supplier relationships.

/02

Production Planning & Recipe Management

Standardised recipes with yield tracking, production scheduling based on demand forecasts, ingredient costing for accurate menu pricing, and quality control processes.

/03

Advanced Financial Management

Venue-by-venue profitability analysis, menu item performance tracking, franchise royalty calculations, and consolidated financial reporting across all entities.

/04

Supply Chain Optimisation

Supplier performance tracking, automated procurement processes, demand-based replenishment, and integrated logistics management for efficient deliveries.

/05

Customer & Franchise Management

Complete customer view across all touchpoints, franchise compliance tracking, royalty and fee management, and standardised operational procedures.

/06

Compliance & Reporting

Food safety compliance automation, regulatory reporting, audit trail maintenance, and environmental sustainability tracking for responsible operations.

/05

Risk-Free Engagement 

Fixed-price projects, clear success metrics, and milestone-based payments. You know exactly what you're getting and when you'll get it - with accountability at every step.

Why Wholesale Distributors Choose DWR

Why Restaurant & Food Choose DWR

Deep Industry Understanding

15+ years implementing NetSuite for Australian food and hospitality companies. We understand the unique challenges of perishable inventory, franchise operations, and multi-location management.

Proven Implementation Methodology

Our restaurant and food service implementations follow proven templates that reduce risk, accelerate deployment, and ensure critical functionality works from day one.

Australian Compliance Expertise

Local understanding of Australian food safety regulations, franchise laws, and restaurant industry-specific reporting requirements.

Complete Lifecycle Support

From initial implementation through ongoing optimisation, we provide the expertise restaurant groups and food service businesses need to scale efficiently.

Restaurant & Food Services We Support

Beverage Companies 

Recipe management, production scheduling, distribution planning, brand management

Catering & Event Management 

Event planning, resource allocation, client management, mobile operations

Food Distribution & Wholesale 

Supply chain management, customer relationship management, logistics optimisation

Food Manufacturing & Production 

Production planning, ingredient sourcing, quality control, regulatory compliance

Restaurant Groups & Franchises 

Multi-location operations, franchise management, centralised purchasing, standardised processes

Frequently Asked Questions

/01

Is NetSuite suitable for small restaurant groups?

/02

How does NetSuite handle perishable inventory?

/03

Can NetSuite manage franchise operations?

/04

How long does implementation take for restaurant businesses?

/05

What about integration with POS systems?

/06

How does NetSuite support food safety compliance?

Transform Your Restaurant & Food Service Operations

Stop letting operational complexity limit your growth.

Whether you're managing a restaurant group, expanding a franchise network, or scaling food production, NetSuite provides the operational foundation for confident, profitable growth.

Ready to Scale Efficiently?

Restaurant Groups & Franchises → Book Your Multi-Location Operations Assessment Evaluate operational efficiency and scaling opportunities

Food Manufacturing & Production → Get Your Supply Chain Analysis Assess production planning and inventory optimisation potential

General Restaurant & Food Service → Talk to a NetSuite Industry Expert Discuss your specific operational challenges and growth objectives

Free consultation to discuss your restaurant and food service business requirements
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