NetSuite Development and Customisation

Keep Your NetSuite Running at Peak Performance

Make NetSuite Work Exactly How Your Business Works

15+ Years Turning Around Failing NetSuite Implementations

Turn Your Good NetSuite Into a Great One

15+ Years Delivering Successful NetSuite Rollouts

Connect Your Business Systems. Eliminate Data Silos.

15+

Years

250+

Projects

34,000+

Hours

Tired of manually moving data between NetSuite and your other business systems?

Standard NetSuite is powerful, but every business has unique processes that don't fit the out-of-the-box functionality.

Rather than forcing your team to work around the system's limitations, we customise NetSuite to support your actual workflows - improving efficiency and user adoption.

Talk to a NetSuite Development Expert

When You Need Professional NetSuite Support

When NetSuite Projects Go Wrong

The result? Projects months behind schedule, budgets blown, and executive teams questioning whether NetSuite was the right choice.

When Your Business Needs NetSuite Integration

Signs Your NetSuite Needs Optimisation

Why NetSuite Implementations Fail (And How We Prevent It)

When You Need Custom NetSuite Development

Your Business Doesn't Fit the Standard Mould
Your Team is Working Around the System
You're Missing Critical Functionality
Growth is Outpacing Your System

Our NetSuite Support Services

Why DWR Project Rescues Work When Others Don't

Our Integration Solutions

Our NetSuite Optimisation Services

Our NetSuite Implementation Approach

Our NetSuite Development Services

Get Your Free NetSuite Assessment

Custom Module Development

Build functionality that doesn't exist in standard NetSuite. We create custom modules that integrate seamlessly with your existing setup, extending capabilities without disrupting current operations. Perfect for industry-specific features or unique business processes.

SuiteScript Development & Automation

Automate the repetitive tasks that slow your team down. From simple data validations to complex multi-step workflows, our SuiteScript solutions eliminate manual processes and reduce errors. Your team focuses on strategy, not data entry.

Advanced Reporting & Analytics

Get the insights your business actually needs. Standard NetSuite reports rarely tell the full story. We build custom reporting solutions that combine data from multiple sources, present information in useful formats, and provide the metrics that drive your decisions.

Third-Party System Integration

Connect NetSuite with the other tools your business depends on. Whether it's ecommerce platforms, warehouse management systems, or industry-specific software, we ensure seamless data flow between all your business systems.

User Interface Optimisation

Make NetSuite intuitive for how your team actually works. We redesign dashboards, forms, and workflows to match your team's daily processes, reducing training time and improving user satisfaction.

Workflow & Process Automation

Eliminate bottlenecks and manual handoffs. We build automated workflows that move data, trigger actions, and notify users based on your business rules—ensuring nothing falls through the cracks.

Custom Module Development

Build functionality that doesn't exist in standard NetSuite. We create custom modules that integrate seamlessly with your existing setup, extending capabilities without disrupting current operations. Perfect for industry-specific features or unique business processes.

SuiteScript Development & Automation

Automate the repetitive tasks that slow your team down. From simple data validations to complex multi-step workflows, our SuiteScript solutions eliminate manual processes and reduce errors. Your team focuses on strategy, not data entry.

Advanced Reporting & Analytics

Get the insights your business actually needs. Standard NetSuite reports rarely tell the full story. We build custom reporting solutions that combine data from multiple sources, present information in useful formats, and provide the metrics that drive your decisions.

Third-Party System Integration

Connect NetSuite with the other tools your business depends on. Whether it's ecommerce platforms, warehouse management systems, or industry-specific software, we ensure seamless data flow between all your business systems.

User Interface Optimisation

Make NetSuite intuitive for how your team actually works. We redesign dashboards, forms, and workflows to match your team's daily processes, reducing training time and improving user satisfaction.

Workflow & Process Automation

Eliminate bottlenecks and manual handoffs. We build automated workflows that move data, trigger actions, and notify users based on your business rules—ensuring nothing falls through the cracks.

Our Support Approach

Our Project Rescue Process

Our Integration Methodology

Our Optimisation Methodology

What Makes DWR Implementations Different

Our Development Process

/01

Discovery & Requirements Analysis

We start by understanding your current processes, pain points, and business objectives. This isn't about what's technically possible - it's about what will deliver the biggest impact for your operations.

/02

Solution Design & Planning

Our senior developers design solutions that integrate cleanly with NetSuite's architecture while meeting your specific needs. We provide detailed specifications and timelines before any coding begins.

/03

Agile Development & Testing

Development happens in phases with regular check-ins and testing. You see progress continuously and can provide feedback before final deployment, ensuring the solution matches your vision.

/04

Deployment & User Training

We deploy customisations with minimal disruption to your current operations, then train your team on new functionality. Users understand not just how to use new features, but why they'll make their jobs easier.

/05

Ongoing Support & Optimisation

After go-live, we monitor performance and user adoption, making refinements as needed. As your business evolves, we ensure your customisations continue to serve your changing needs.

Client Success

"DWR are unmistakably in that 'Goldilocks' zone of NetSuite ERP partners. Not too small to serve diverse needs year-round, but with contactable directors who know and genuinely care about every client, adding experience and strategic perspectives to all projects."

Matt Paff

Value Adders

"DWR delivered exactly what they promised - a NetSuite system that actually works for our business, not against it. Single source of truth across all business units and real-time visibility into everything that matters."

Employment Innovations

Why Choose DWR for NetSuite Integration

Integration expertise across industries

15+ years of connecting NetSuite with hundreds of different systems. We understand the technical challenges and business requirements for reliable system integration.

Business Process Focus 

We don't just connect systems, we optimise your business processes. Every integration is designed to improve workflow efficiency and data accuracy.

Reliable, Scalable Solutions 

Our integrations are built to handle your current transaction volumes and scale with business growth. No performance bottlenecks as you expand.

Ongoing Support & Maintenance 

Integration monitoring, error resolution, and updates as your connected systems evolve. We ensure your integrations continue working reliably long-term.

Why Choose DWR for NetSuite Development

15+ Years of NetSuite Expertise 

Our developers have been working with NetSuite since its early days. We understand the platform's capabilities, limitations, and best practices for creating sustainable customisations.

Business-First Development 

We're not just coders - we're business analysts who understand operations. Every customisation is designed to improve your bottom line, not just add technical features.

Future-Proof Solutions 

Our customisations are built to survive NetSuite updates and scale with your business growth. We avoid quick fixes that create long-term maintenance headaches.

Transparent Process 

Fixed-price quotes, clear timelines, and regular progress updates. You know exactly what you're getting and when you'll get it.

Why Choose DWR for NetSuite Support

15+ Years of NetSuite Expertise

Our support team has deep platform knowledge gained from hundreds of implementations, customisations, and support engagements across diverse Australian businesses.

Australian-Based Team

Local consultants who understand Australian business requirements, work in your timezone, and can provide on-site support when needed. No offshore handoffs or communication barriers.

Business-Outcome Focus

We measure support success by your business results, not just ticket resolution times. Every support interaction aims to improve your NetSuite ROI and operational efficiency.

Flexible Support Models

Choose from ad-hoc support, monthly retainer arrangements, or comprehensive managed services based on your business needs and budget requirements.

Implementation
Succes Story

Why Choose DWR for NetSuite Optimisation

Deep NetSuite Platform Knowledge 

15+ years of NetSuite experience across hundreds of implementations means we know what works, what doesn't, and how to fix common performance and usability issues.

Business Process Expertise 

We optimise NetSuite to improve your business operations, not just system performance. Every change is designed to deliver measurable business benefits.

Proven Optimisation Framework 

Our systematic approach to NetSuite optimisation has improved performance and user satisfaction across diverse Australian businesses. We know how to prioritise improvements for maximum impact.

Australian Business Understanding 

Local consultants who understand Australian business requirements, compliance needs, and operational challenges. We optimise NetSuite to work better for how Australian businesses actually operate.

Why Choose DWR for NetSuite Development

15+ Years of NetSuite Expertise 

Our developers have been working with NetSuite since its early days. We understand the platform's capabilities, limitations, and best practices for creating sustainable customisations.

Business-First Development 

We're not just coders - we're business analysts who understand operations. Every customisation is designed to improve your bottom line, not just add technical features.

Future-Proof Solutions 

Our customisations are built to survive NetSuite updates and scale with your business growth. We avoid quick fixes that create long-term maintenance headaches.

Transparent Process 

Fixed-price quotes, clear timelines, and regular progress updates. You know exactly what you're getting and when you'll get it.

Frequently Asked Questions

/01

What's included in your NetSuite support services? 

/02

How quickly do you respond to support requests? 

/03

Can you support NetSuite systems implemented by other partners? 

/04

Do you provide training for new users? 

/05

What if we need custom development alongside support? 

/06

How do you handle NetSuite updates and new releases? 

/01

Will customisations break when NetSuite updates?

/02

How much does custom development typically cost?

/03

Can you customise our existing NetSuite without disrupting operations?

/04

How long does development take?

/05

What if our requirements change during development? 

/06

Do you provide training on new customisations? 

/01

Which systems can you integrate with NetSuite?

/02

How long do integrations take to implement?

/03

What happens if one of our connected systems gets updated?

/04

Can you integrate with our legacy systems?

/05

How do you ensure data security during integration?

/06

What if integration affects system performance?

/01

How long do NetSuite implementations take?

/02

What's included in your implementation service?

/03

Which industries do you specialise in?

/04

How do we prepare our team for an ERP project?

/05

What happens if we need changes after going live?

/06

How do you ensure our data migrates correctly?

/01

How do you identify what needs optimising?

/02

Will optimisation disrupt our daily operations?

/03

How long does NetSuite optimisation take?

/04

What kind of ROI can we expect from optimisation?

/05

Can you optimise NetSuite systems implemented by other consultants?

/06

How do we measure optimisation success?

/01

How do I know if rescue is even possible?

/02

What if the rescue fails too? 

/03

How quickly can you stop our current losses?

/04

What does rescue cost vs. continuing as-is? 

/05

Will you work with our current team/vendor? 

Ready to Make NetSuite

Work Better for Your Business?

Stop working around system limitations. Let's discuss how custom development can solve your specific operational challenges and improve your team's daily NetSuite experience.

Free consultation to discuss your requirements and development options
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