Keana Vei Castaneto

Industry Experience: Retail and professional servicesSpecialised Services: Project rescue / recovery (fixing struggling implementations), Support (ongoing assistance, troubleshooting, training), Optimisation (improving existing setups, performance tuning)

Certifications: NetSuite SuiteFoundation, NetSuite Financial User

NetSuite Insider Knowledge:"Saved Searches! These are easily available for customization and could be of great help for user references / monitoring.

"Most Proud Project:"I have mostly handled Supply Chain Management and Warehouse Management related issues before and one similarity they all have is that clients often struggled because of incomplete or incorrect system setups. My role revolved around reviewing their existing configuration, fixing item and location settings, adjusting warehouse related setup, and cleaning up data. These improvements consistently led to faster picking times, fewer inventory errors, and smoother day-to-day warehouse operations. While no single project stands above the rest, helping clients stabilize their NetSuite databases became a repeating and rewarding result!

"What do you enjoy most about your work at DWR?" One thing I like is the flexibility of working from home while still staying fully connected with my teammates in Australia! Our communication remains smooth and effective, which makes collaboration easy and the overall work experience better.

"Motto/Guiding Principle:"Every day is a chance to get better."