Alina, Gurung

Specialisation/Services:  Support (ongoing assistance, troubleshooting, training)Optimisation (improving existing setups, performance tuning)

Industries: Wholesale Distribution, Manufacturing, and Supply chain/Logistics

Certifications: In-house NetSuite Administrator and IT Manager

Key Insight: NetSuite is powerful straight out-of-the-box, but its real impact comes when businesses are open to adapting their processes rather than trying to recreate old ways of working. Successful change management is about helping teams embrace new, simpler ways of doing things.

Proudest Project: One of my proudest projects was being part of a full NetSuite implementation for a wholesale distribution and manufacturing company. The business was running on disconnected legacy systems that caused delays and inefficiencies. I managed the rollout of NetSuite across multiple subsidiaries, streamlining inventory management, financial reporting, and customer fulfilment. The result was a single source of truth, faster decision-making, and a platform that scaled with the company’s growth.

What she loves about work at DWR: I love helping clients get the absolute best out of NetSuite — not just making the system work, but making it work for them. I enjoy helping businesses simplify their processes and get real value out of the system. And working alongside such a knowledgeable, down-to-earth team at DWR makes it even better.

Motto/Guiding Principle: “Keep it simple.” I believe technology should make life easier, not harder. If we can strip back the complexity and give people tools that just work, that’s a win.