Blog - DWR Article

DWR Monthly April 2011

This month our focus is on CRM and related cloud solutions that can solve process challenges you may not have thought were solvable!

Did you know that according to Gartner the take up of cloud (or SaaS) solutions today is nearly 5X that of on-premise solutions (see graph below). Cloud solutions will lower your IT spend and can assist you to automate processes that may currently be very manual.
Are you looking for:
· Flexible CRM functionality that is cloud based i.e. 100% accessible via the web
· Ability to centrally manage email marketing campaigns & monitor the performance
· Track conversations & easily manage communication with clients or prospective clients
· Ability for customers to view statements (or other data) on the web
· Software to manage a business process that is non-standard

DWR can deliver a comprehensive CRM solution or alternatively configure a cloud solution that is 100% internet accessible and as a result will save significant IT spend.